Communications Lead
A strong creative portfolio is required for consideration.
The Communications Lead is a hands-on communications professional responsible for bringing NCPTF’s mission to life through clear, compelling, and consistent communications. This 100% remote role leads both the direction and production of NCPTF’s communications work, including social media, campaigns, donor-facing materials, organizational messaging, website, public awareness content, and communications support for Missing Child Rescue Operations.
NCPTF’s brand has been intentionally built to reflect the seriousness of our work, the dignity of the children and communities we serve, and the strength of the partnerships that make better outcomes possible. The Communications Lead will help steward that voice and visual identity with care while personally executing the creative work needed to support the organization’s next stage of growth.
The Communications Lead will help translate complex, high-sensitivity work in ways that are accurate, trauma-informed, donor-aware, operationally grounded, and aligned with NCPTF’s voice.
This is not a strategy-only role. NCPTF is a small, fast-moving organization where communications requires both creative direction and strong production skills. The right person will be able to write, design, shape messaging and strategy, and work closely with organizational leadership to further develop the NCPTF brand.
The ideal candidate is an excellent writer, strong visual communicator, confident designer, creative executor, thoughtful brand steward, and organized self-starter who can manage daily communications needs while bringing strategic judgment to a fast-moving, mission-driven environment.
Key Responsibilities
1) Organizational Communications, Brand & Creative Execution
- Create and manage recurring social media, website content, email communications, campaign assets, graphics, presentations, and public-facing materials.
- Develop clear, consistent language for organizational updates, campaigns, executive messaging, stakeholder communications, and public awareness needs.
- Maintain a communications calendar aligned with organizational priorities, Development campaigns, Missing Child Rescue Operation timelines, and public-facing needs.
- Ensure all creative work reflects NCPTF’s brand voice, visual identity, mission, values, and trauma-informed approach.
- Refine and maintain core messaging guidance for internal use.
2) Development Communications Support
- Partner with the Director of Development on creating high-quality fundraising campaigns, donor communications, stewardship materials, impact reports, major donor materials, and grant-adjacent messaging.
- Support campaign strategy through messaging, design, copywriting, and content execution.
- Translate operational impact into compelling donor-facing language and creative materials.
- Ensure public-facing communications reflect NCPTF’s voice, mission, and visual identity.
3) Missing Child Rescue Operation Communications
- Support communications before, during, and after Missing Child Rescue Operations.
- Deploy with the team to provide on-site communications support during operations as needed.
- Prepare Missing Child Rescue Operation-related messaging, partner communications, press materials, event communications, and public-facing content.
- Work with executive leadership to ensure Missing Child Rescue Operations communications are accurate, timely, trauma-informed, inclusive, and mission-aligned.
- Translate operational impact into clear materials for donors, partners, media, and public audiences.
- Support the Operations & Communications Manager with press and media relations as needed.
4) Communications Systems, Workflow & Prioritization
- Build simple systems for communications intake, prioritization, review, approval, and execution.
- Coordinate timelines, deadlines, contractors, vendors, media partners, and internal stakeholders.
- Provide consistent reporting on communications metrics for leadership.
- Serve as a strategic filter for team enthusiasm, emerging ideas, thought leadership initiatives, and public-facing opportunities.
5) Media, Visibility & External Opportunity Support
- Support media strategy, press coordination, public statements, articles, speaking opportunities, and executive visibility as capacity allows.
- Help shape approved visibility opportunities so they are brand-aligned, strategically timed, and supported by appropriate communications capacity.
Requirements
- Strong creative portfolio required, demonstrating high-quality writing and design elements, campaign materials, social media content, digital communications, presentations, and/or brand storytelling.
- Demonstrated ability to personally create and execute communications materials, not only manage vendors or provide creative direction.
- Strong hands-on experience using Canva to create polished, brand-aligned materials.
- Strong writing, editing, design judgment, and content development skills across digital, donor-facing, and public-facing channels.
Qualifications
- 6+ years of experience in communications, nonprofit communications, brand management, marketing, campaign communications, public relations, or a related field.
- Excellent writing, editing, storytelling, and message development skills.
- Proven ability to create polished design assets and communications materials, including social media content, website copy, campaign assets, email communications, presentations, donor-facing materials, and public-facing content.
- Strong Canva skills required, including experience creating templates, adapting branded materials, resizing content across platforms, and maintaining visual consistency across multiple asset types.
- Strong brand judgment and ability to maintain voice, tone, visual consistency, and message discipline across platforms.
- Comfort using content management systems, email platforms, social media scheduling tools, and project management systems; experience coordinating with designers, vendors, or contractors preferred.
- Strong project management skills and ability to manage multiple deadlines in a fast-moving remote environment.
- Familiarity with nonprofit development principles and experience supporting fundraising campaigns, donor communications, stewardship materials, or nonprofit Development preferred.
- Understanding of trauma-informed communication practices and discretion when communicating about sensitive mission work.
- Able and willing to travel for donor activities and Missing Child Rescue Operations.
Key Competencies
- Strong written and visual storytelling ability
- Content planning and execution
- Digital engagement strategy
- Graphic design and branding execution
- Mission alignment and enthusiasm for ethical communication practices
- Excellent time management and flexibility
- Comfortability with remote work environment
Guiding Principles
- Clarity: Communicate NCPTF’s work with accuracy, consistency, and care.
- Stewardship: Protect the organization’s brand, voice, reputation, and mission integrity.
- Accountability: Track communications priorities, deadlines, and deliverables with strong follow-through.
- Collaboration: Support alignment across Communications, Development, Operations, Programs, and leadership.
- Discernment: Help prioritize communications work that advances approved strategy, protects team capacity, and avoids unnecessary distraction.
- Ethical Storytelling: Share NCPTF’s impact in ways that are trauma-informed, child-centered, and respectful of privacy, dignity, and partner trust.
- Excellence: Produce high-quality communications that clearly and responsibly reflect the transformative impact of NCPTF’s mission.
Why Join NCPTF?
- Mission-Driven Work: Contribute to a cause that directly impacts the safety and well-being of children.
- Growth Opportunities: Play a pivotal role in shaping NCPTF’s development program.
- Flexibility: Work remotely with opportunities for meaningful engagement.
- Collaboration: Be part of a team that values innovation, transparency, and professional growth.
A Note to Applicants:
A strong creative portfolio is one of the most important qualifications for this role. This position requires both communications strategy and hands-on creative execution, so we want to see examples of work you have personally written, designed, developed, and led from concept to completion.
Please take time to submit a portfolio or work samples that show your writing and design ability, visual judgment, campaign execution, digital content, social media work, presentations, donor-facing materials, brand storytelling, or other communications projects relevant to this role.
Applications without a portfolio or relevant work samples may not be considered.
